RO repair
Purifier not working? Let’s get it fixed.
Our technician finds the actual cause, explains it in plain words and tells you the price before replacing anything.
- Price before work
- Right-fit parts
- Tested before we leave
Common problems
What is going on with your purifier?
Most faults fall into a handful of patterns. Here is what usually causes each one.
| Problem | Common causes | Usual fix |
|---|---|---|
| No water, or the unit will not start | No power at adapter (SMPS), low inlet pressure, faulty float or solenoid valve | Electrical check; replace adapter, valve or switch |
| Very slow flow | Choked pre-filters, tired membrane, weak booster pump | Filter change, membrane check, pump test |
| Water leaking | Loose or cracked fittings, worn O-rings, cracked filter housing | Re-fit or replace fittings and seals |
| Salty, flat or bad taste | Exhausted carbon filter, worn membrane, TDS controller set wrong | Filter change, membrane check, TDS re-set |
| Pump runs all the time | Faulty float or pressure switch, non-return valve problem | Replace switch or valve |
| Unusual noise | Air in the line, pump wear, loose mounting | Bleed air, pump repair or replacement |
| UV indicator off or blinking | Lamp at end of life, ballast or connection fault | Replace UV lamp or check wiring |
For safety, switch off and unplug the purifier if it is leaking near the electrical parts.
Repair process
How a repair visit works
Tell us the problem
Brand, model and what the purifier is doing. A photo helps.
Diagnosis on site
Electrical, pressure, flow and TDS checks to find the cause.
Quote and approval
You see the price for parts and labour before we begin.
Repair and test
Repaired, leak-checked and tested before we leave.
FAQs
About repairs
Can you repair a purifier of any brand?
We work on most common domestic purifiers. Parts availability can vary for older or rare models, so tell us the brand and model when booking.
Is it worth repairing an old purifier?
Often, yes. Many faults come down to a filter, valve or adapter. If the repair would cost close to a new unit, the technician will say so and you can decide.
Can the repair be done the same day?
Most repairs are completed on the first visit when the part is available. Slot availability depends on your area.
Purifier giving trouble?
Book a repair visit and get it diagnosed and fixed properly.